Returns

Clear guidance before purchase, during installation and throughout ownership.

FITMENT LAB ↗ INSTALLATION ↗ WARRANTY ↗ CONTACT DORIMM ↗

OFFICIAL STORE POLICY Read the complete return and refund policy

01 / ELIGIBILITY

Uninstalled products

Dorimm wheels are made to the approved specification. Once approval is given or production begins, they are not returnable unless a confirmed defect applies. Mandatory consumer rights remain unaffected.

02 / AUTHORIZATION

Contact us first

Request return authorization from sales@dorimm.com before sending anything back. Include the order number, SKU, reason and clear photographs of the wheel and packaging. Unauthorized returns may be refused.

03 / FITMENT

Do not mount an uncertain wheel

Test fitment must be completed without mounting a tire when possible. Stop installation and contact Dorimm if brake, hub, hardware or body clearance is uncertain.

04 / DAMAGE

Carrier claims

Keep all packaging and report transit damage as soon as possible, preferably within 48 hours. Photograph every carton, shipping label and affected wheel before mounting a tire or beginning installation.